Campground Policies

If circumstances beyond your control impact your ability to make use of your booking and/or it becomes necessary for you to transfer to another date/time contact our Main Office directly during regular scheduled business hours. 

------------------------------------------------------

FULL REFUNDS: 

• Full refunds will be provided for military related reasons & will be authorized up to 24hrs prior to booking start date, after the booking date refunds will be prorated;

• All other Full refund requests must be received at least 5 business days prior to the start of the reservation.

------------------------------------------------------

PARTIAL REFUNDS

• If we receive your cancellation request between 3-4 days prior to your booking, we will provide a 50% refund;

• If we receive your cancellation request 48 prior to booking, you will receive a 25% refund;

• If we receive your cancellation request 24hrs or less prior to booking starting, we will not issue a refund.

Lake Pleasant Campground is pleased to announce the availability of our Camphost program, supported by 14 Wing Greenwood. This program permits actively serving Canadian Armed Forces (CAF) members to access Lake Pleasant Campground, free of charge, for up to two weeks at a time.

Our Camphost offers a diverse range of campsites, including our Camper package, which features a tent, air mattress, and chairs, subject to availability. Additionally, cabins are available.

As a Camphost, you will be on-call after our office hours and may be requested to assist with minimal landscaping or campground-related tasks. However, you will not be expected to perform more than four hours of work per day.

To learn more about this program or to submit an application, please contact the Campground Manager. We look forward to welcoming you to Lake Pleasant Campground.

 Please note that COC approval for participants is required.

LAKE PLEASANT CAMPGROUND SEASONAL REGULATIONS

Regular and Ordinary Campers

1.            REGISTRATION REQUIREMENTS: All Seasonal Campers will read, sign and complete the following forms: Campground Seasonal Regulations, Registration Form, Camper Identification Summary Sheet, Code of Conduct PSP 3.4.1 and complete the online Waiver for use of PSP programs (each year occupying a site) noting deadlines for payment.  Military members and Ordinary members will also have the DND Code of Ethics applied to all behaviors at the campground.  Seasonal payments must be made in full at the time of registration or there must be an approved payment plan authorized.

2.            ACCESS & GUESTS: Seasonal Campers are responsible for payment of fees and registration of guests. All guests must register at the camp office prior to accessing the campground.  Seasonal guests are not subject to a day-use fee, however, there is an overnight fee per person which must be paid upon registration in the main office. Seasonal site holders cannot sell, rent, or sublet their site. 

3.            CAMPSITE CLEANLINESS REGULATIONS: Campers are responsible for the cleanliness of their campsites at all times. This includes the following:
  

a) NO garbage will be kept on-site outdoors. This includes recycling bins, beer cases, debris, and garbage cans. Garbage is to be removed daily, before leaving the campsite or retiring for the night by the camper. Campers are encouraged to utilize the campground dumpsters, recycling, and compost bins for all refuge except building materials. Building materials must be removed at the campers' expense and are not permitted to be disposed of in camp receptacles. 

b)    Please leave empty/used small green propane containers next to the campground's propane cage.

c) ALL cooking equipment must be kept clean. This includes portable stoves, BBQs, and fire pits. Additionally, fire pits must be kept clean of garbage and food. This includes grease traps; and) NO bird feeders are allowed on site. Please do NOT feed any animals. 

e) Lake Pleasant Campground does accept refundable recyclables in the marked receptacle on Vancouver Rd. Funds go towards campground improvement.

f) There shall be no debris, clutter, or piles of garbage/materials, building materials unless previously authorized in writing by Camp. Manager. All firewood should be neatly stacked. There shall be no non-serviceable (broken/under repair) equipment kept on site.

4.            PETS: You are responsible for your pet at all times including control and cleanliness. For the safety and consideration of other patrons of the campground, pet owners must maintain strict control of their pets at all times, all pets must be leashed while on Lake Pleasant Campground property. Please remember to clean up after your pets.  

a) Camp Staff reserves the right to refuse access to pets that may cause harm through known previous behaviors or campers' concerns; 

b) Staff also reserve the right to ask your pet to be removed from the campground should they start to show signs of aggression towards people or vehicles, including barking, growling or lunging.

5.     REGULAR AND ORDINARY SEASONALS

a)    Registered seasonal campers are permitted to access their seasonal site for overnight stays on the May Victoria Weekend and no earlier. Campers may visit their sites after the 15th of May to allow time for the set up of their campsite.  

b)    One-year seasonal terms are available to new seasonal campers and are offered on a first come first serve basis beginning on 1 May to Regular and Ordinary members. One-year seasonal terms are available without lottery requirements, however, should Ordinary and Regular members wish to continue their seasonal journey with Lake Pleasant Campground, they will be required to enter the lottery in the fall.

 c)    Should you be on a one-year term and wish to omit from registering for the lottery in the fall but would like to store your belongings over the winter within the campground, a winter storage fee applies, and registration is required. Please register at our Camp Office prior to the end of the season on October 31.

d)    All seasonals wishing to stay longer than 1 year at the campground must enter the lottery.  Lottery information can be found on our website, in our campground office, and available through reaching out to our camp staff directly.

6.   ASSOCIATE SEASONALS: Associate members will be permitted to stay at the campground for terms of 28 days only.  Associates must vacate their site every 28 days and register at the camp office. The camp manager reserves the right to refuse renewal to any associate. Failure to remove from the campsite or register will result in eviction. Failure to follow all policies outlined during registration will result in immediate eviction.   

7.      INSURANCE:  Please provide the following proof of insurance:

a)    RVs must provide proof of insurance including extended liability that covers the seasonal campers' selected campsite;

b)    ATV vehicles are required to have proof of liability Insurance; and)    motorized watercraft, including jet skis, must have proof of insurance.

8.     ENVIRONMENTAL:
  

a)    Black and Grey water are to be treated as the same, and as such, both must be contained on the site in proper receptacles or blue boys only. All refuge must be dumped at the designated stations. Failure to do so will result in immediate removal from Campground;

b)    A Maximum of 20 liters of any petroleum products, oils, or gasoline, (including cans) is permitted on site. All containers must be stored at least 15 feet from any open source of flame. 

c)       Tree cutting/trimming or destruction of any foliage on the Campground is strictly forbidden.

d)    Do not affix any structure or materials to trees. This includes cable/internet boxes and signs. 

e)       Do not dig or disturb the surface of the soil at your campsite. This includes removal or addition of gravel, digging to create a flat surface, installing posts or fence spikes, etc.

f)       Campfires are restricted to the use of fire pits provided and with authorized firewood only.  No personal disposal of garbage (including treated wood) through fire is permitted on the grounds. Federal and Provincial restrictions, in accordance with Fire Zones Regulations, shall be strictly followed. All fires must be extinguished before you turn in for the night, and fires must be monitored at all times.  To ensure the fire is completely out, dump water on the fire until the hissing sound stops)    All firewood must be stored at least 15 feet from open flame.

h) Only campfire wood from within Annapolis County is permitted. No wood from outside of Annapolis County is permitted, under any circumstances.   Firewood can be purchased from the camp office and delivered to your site for a fee.

i)        In accordance with the Provincial Fisheries Act, waterfront campsites are strictly prohibited from any construction or development unless written permission has been granted by the campground manager; and)   No docks can be built or affixed to the waterfront campsites. This includes floating docks. Permitted docks are only those owned by Lake Pleasant Campground. 

9.     USE OF ELECTRICAL SYSTEM:

a)    All campers are permitted to connect their RV to the electrical system.

b)    Absolutely no alterations to the electrical system will be permitted. Alterations will result in immediate removal from the campground. Alterations include hard wiring into the system, turning on/off a breaker, accessing electrical rooms/facilities without permission, or unlocking electrical boxes, to name a few.

c)    Should campers wish to have an additional containment unit on their site that requires power, they must power that unit through their RV power only.

d)    Please turn off AC and lighting when your RV is not in use.

e)    Absolutely no power usage is permitted between October 31st and Victoria Day in May.

10.   USE OF NON-POTABLE WATER SYSTEM: There shall be no alterations to the water system Provided to each campsite.

a) The campground provides non-potable water to the campsites and is not for consumption. Non-potable water should be used for washing dishes, flushing toilets, and washing hands only. Potable water can be found at the marked water pump at the corner of  Vancouver and Jackie’s Lane. Excessive water use including washing vehicles/RVs is strongly discouraged.  Please be mindful of your water consumption; and) It is each camper's responsibility to ensure that the water system is in a protected area to prevent any damage or degradation to Lake Pleasant Campground property. 

11    ACCEPTABLE BEHAVIOURS: In the event of any incident involving unacceptable behavior, the Campground Manager will issue a formal written notice detailing the infraction directly to the camper or site holder. It is important to note that in cases of a first infraction, a review and potential involvement of the 14 Wing Command Team may be necessary, particularly if the situation presents immediate safety concerns for campers or staff, which could lead to a more severe course of action.  Repeated instances of disruptive behavior may lead to the issuance of a final warning notice, explicitly stating that the camper's continued presence is contingent upon refraining from any further unacceptable conduct. Alternatively, the Camp Manager may choose to escalate the matter to the 14 Wing Command Team, seeking the removal of the individual from the Campground. Such a course of action will be pursued in circumstances where there are threats to environmental well-being, physical safety, and/or property integrity.

It is important to emphasize that the following behaviors are strictly prohibited in all PSP facilities, programs, and both physical and online communities:

a)    Inappropriate Attire. Appropriate attire must be worn at all times. It is prohibited to wear clothing with vulgar language, obscene images, racial slurs, or anything that contributes to a hostile environment or is inappropriate for a family environment. Nudity is not permitted in public areas or within view of public areas.

b)    Inappropriate Language: Any hostile or vulgar language, including swearing, shouting, or name-calling towards campers and staff whether or not they are present is prohibited)

 C)  Music with inappropriate or offensive language, or sexual content, is strictly forbidden. 

d) Threatening Physical Contact. Any threatening or hostile physical contact with another person, including play fighting is prohibited.

e) Sexual Activity. Any demonstration of sexual activity or sexual contact with another person is prohibited

f)     Harassment/Intimidation. May include, but is not limited to, repeated incidents or a pattern of behaviour that is intended to intimidate, offend, degrade or humiliate a particular person or group of people. It is described as the assertion of power through aggression.

g)    Theft/Destruction of Property. Any theft or behaviour that results in the destruction of property.

h)    Weapons. Being in possession of anything used, designed to be used or intended for use in causing death or injury to any person or for the purpose of threatening or intimidating any person and, without restricting the generality of the foregoing, includes a firearm.

i)      Inappropriate Conduct. Any conduct of an inappropriate, threatening or offensive nature will result in removal from the campground.

j)      Any and all unlawful conduct will be deemed a breach of the code of conduct.

12. SITE DEVELOPMENT: The Campground Manager must approve, in writing, all construction plans plus the proposed site layout for the following:

a)    Any plans for fencing, storage units, and decks. Rules and Regulations regarding the dimensions of these additions can be obtained at the campground office only. Absolutely no amendments to the electrical grid will be permitted; 

b) Only decks built 4 feet by 6 feet will be approved.  Campers may put multiple (pending Campground Manager’s approval) 4 feet by 6 feet decks together via bolts but the decks must remain mobile;

c) One prefab storage unit will be permitted to a maximum size of 4ft x 4ft. Storage units cannot be wired, be plumbed or contain seating/sleeping areas; with the approval of the campground manager.

d) One sunshade shelter per campsite is permitted with the approval of camp management.

e)    Sites must not detract from the natural appearance of the campground. Please ensure the campsite is free of clutter; 

f)     No flammable materials are permitted over fire pits, including but not limited to tarps and lighting. Fire pits must be at least 15 feet away from all flammable materials such as; Structures, RVs, firewood piles, and vegetation. Please clear all dried leaves from around your fire pit area.

g) No personal docks, including floating docks, are permitted.

h) No gravel or soil can be brought in to grade a site. No digging is permitted on any sites.

13.  ALCOHOL/CANNABIS/SMOKING:  Can only be consumed on individual campsite property.  Alcohol/Cannabis consumption is permitted for those 19 years of age and older in accordance with the Nova Scotia Liquor License Act. 

a)    Drugs or Alcohol: Alcohol or marijuana must be consumed on registered campsites only. Walking around with open alcohol containers or while consuming marijuana is strictly prohibited. We discourage the use of glass bottles in order to prevent glass breakage.

b)    Additionally, access to PSP facilities is not permitted while under the influence of the above-mentioned substances.

c)    Smoking is ONLY permitted on individual campsites or in designated areas. Smoking in or within 15ft of campground buildings, on or around docks, playgrounds, and beach areas is strictly prohibited. Please do not throw cigarette butts on the ground.

14. EXCESSIVE NOISE:  Unacceptable noise disturbances will not be tolerated at any time, whether during the day or night. It is especially vital to exercise utmost discretion during quiet hours, which are observed between 11 p.m. and 7 a.m. In the event of excessive noise disrupting the peace and tranquility of the campground, we encourage you to promptly approach campground staff to file a formal complaint. Validated noise complaints against a camping group will result in the issuance of a written warning notice to that specific group. Continued disregard for noise regulations after addressing the issue with noisy campers may necessitate the involvement of Camp staff to contact the RCMP for further intervention and warnings. Please be aware that a minimum of two warning notices must be issued before any consideration of removal from the campground. In cases where the RCMP's assistance is required, immediate removal from the campground will be enforced.

15. MOTOR VEHICLES, TRAILERS AND RECREATIONAL EQUIPMENT & SPEED LIMIT:

a)    The speed limit is 15 KM/hr for all motor-powered vehicles;

b) Only one motor vehicle is allowed per campsite. Vehicles must not infringe in any way onto the roadway or other campsites. Parking permits for one vehicle will be issued for each site. Should you wish to park more than one vehicle on a site, additional permits can be purchased from the office. Requests for additional parking permits must be approved by the campground manager.

c)    All trailers must be stored within the ATV, Launch, or overflow parking lots. Please see the camp office should you have a trailer.

d)    All Vehicles and RV’s contained on Campground property must be registered with their provincial or state Transportation Authority and must be able to move freely on motorways, should a request for removal occur. 

e)    Helmets must be worn at all times while riding bicycles and ATVs on camp property including leaving or returning to the parking area.

f)     Only passenger vehicles are permitted to use the roadways within the campground; seatbelts must always be worn; children must be in a proper seat and belted in. Lake Pleasant Campground adheres to the Nova Scotian Provincial Motor Vehicle Act within the campground.

g) ATV/recreational motor-powered vehicles are permitted to leave the campground from the designated parking area to use the trails.  No ATVs/ off-road vehicles are permitted past the entrance of the ATV parking lot located in the Diamond area across from the camp office.

h)    Should space permit, boats can be stored in our overflow storage area by the boat launch.  No boats or trailers are permitted on campsites. Should space be limited, boats can be stored in our ATV overflow parking lot. 

i)      Boats can be launched for a fee at the campground docks. Registration is taken by the camp office.

j)      Off-season storage is not permitted for Off-Road Vehicles or Boats.

16.   SITE ALLOCATION PROCESS: Seasonal campers wishing to participate in the yearly site allocation program for the assignment of sites may do so in the fall of each year. Draw policies can be found at the Camp Office or On Lake Pleasant Campground website.

a)    Site moving weeks will be 1-15 November and 1-15 May each year. Please refer to Site Allocation rules and regulations for a full list of regulations 

b) Registered Seasonal Campers on a two-year term are not subject to winter storage fees.

17.   ELECTRONIC DEVICE USAGE: An individual may not use an electronic device to record audio content, take photographs, record videos, and/or make any other type of recordings with an electronic device at a PSP facility without the express written permission from the PSP Staff. Additionally, campers are asked to refrain from taking pictures of other individuals on site unless they have express permission to do so.  

18.   CAMPSITE INSPECTION: Campsites are inspected periodically throughout the summer season to ensure compliance with the above terms and upon vacating Lake Pleasant Campground. Inadequacies noted on campsite infrastructure must be addressed by the camper within 14 days (or less, pending severity of non-compliance) of notice. 

19.    BREACHES OF RULES AND REGULATIONS INCLUDING PSP CODE OF CONDUCT:

All PSP Staff are responsible for reporting any violations of the PSP Code of Conduct to the Wing Commander, Wing CWO, their Direct Supervisor, and/or the RCMP if the breach involves a civilian. Depending on the nature of the breach, appropriate administrative and disciplinary measures may be pursued against the offender. In the case of DND employees or CAF members, actions may be taken in accordance with the DND Code of Ethics, which could result in administrative and/or significant disciplinary consequences:

a.     If a breach of the rules and regulations occurs, the following processes will be applied

                                          i. The first occurrence will prompt a written notice from the Camp Manager;

                                         ii. The second incidence will receive a final notice of warning signed by the Deputy PSP Manager;

                                        iii. Subsequent and final incidence notices will be a notice of removal from the Campground signed by the Senior PSP Manager in consultation with the 14 Wing Command Team.

                                       iv. If, at any point, the situation poses a threat or harm to any camper or staff, endangers environmental well-being, or is of significant concern, the Campground may issue a 72-hour removal notice, following consultation with the 14 Wing Command Team.

Our Seasonal Cancellation Policy is in place to ensure that we can manage our resources effectively. Seasonal campers receive a discounted seasonal rate as they are agreeing to pay for a term from Victoria Day weekend (May) to 31 Oct. As a result, seasonal camping has its cancellation policy.

1. Refund Eligibility: Seasonal campers are eligible for a refund if the cost of their daily rate (either Regular, Ordinary, or Associate) does not exceed the total cost of their seasonal stay.

2. Fall Registration and Spring Withdrawals: If seasonal campers register in the fall and decide to withdraw in the spring, a winter storage fee will be applied.

3. Nonrefundable Fees: It's crucial to understand that power, parking, and launch fees are nonrefundable and cannot be waived under any circumstances.

4. Exceptions: There are a few exceptional circumstances in which the cancellation fee may not apply, but such cases would require high-level CFMWS approval for refund authorization.

Here's an example of the cancellation fee structure: A regular (CF) member wishes to vacate their site 30 days into the season after registering in the Fall site selection. Because they have had their site selected and reserved from 1 Nov onwards, they will be charged the winter storage fee ($150.00). We then see if their seasonal fees have exceeded what the daily drop-in rate (either regular, ordinary, or associate) for the 30 days would be. In this situation, the member would be charged either $30.00 per day (which amounts to $900.00) or the seasonal rate ($1800.00). Because the daily fee is less, the individual would be charged the daily fee rate plus the winter storage fee plus power fees. Please note: power, parking, and launch fees are non-refundable. In the current example, the individual had only paid for power ($75.00). Therefore, the total cancellation fee will be $150.00 + $900.00 + $75.00, equaling $1125.00. This amount does not include HST, which brings the grand total to $1293.75. Since the total seasonal fee is $1800.00+HST. In this example, paying the daily fee provides the lowest fee charged to the individual. If this same individual had requested a refund after 75 days (75X$30.00 = $2250), the individual would not receive any refund, and the seasonal fee would apply. There are a few exceptional circumstances where the cancellation fee would not apply; however, it would require high-level CFMWS approval for refund authorization.

We appreciate your understanding of these policies, which are designed to ensure a fair and transparent process for all our seasonal campers.

1.        Seasonal camping starts May Victoria weekend to 31 October.

2.        Between 1-15 November and 1-15 May each year, lottery site winners are to move onto their new sites and vacate their previous sites.  In order to ensure and smooth transition please schedule your move with the camp office.

a. Failure to vacate sites by the 15 of May will incur additional daily camping charges at the rate of membership fee or the winter storage fee, whichever amounts to more, will be applied to the member's account; and

b. If the campsite is not vacated by the time of our opening date, both the daily camping charges and the winter storage fees will apply.

3. Campers not entering the lottery must vacate their site by 31 October or apply to the office for winter storage to remain on that site until 15 May. Failure to vacate the site after 15 May will incur daily additional fees in accordance with our daily site rental fees. A winter store fee plus tax will be applied to any camper who are not on a two-year term and has not vacated their site by 31 October.  

4.        There are 60 seasonal sites available each year with a total of 30 seasonal sites available for selection during our yearly lottery. The seasonal site list is provided by the Campground Manager and only sites that have had proper maintenance will be selected.  The list will be available via e-mail, on the Lake Pleasant Campground website (www.lakepleasantcampground.ca) under seasonals and from the camp office no later than 1 September.

5.        Campers wishing to register must select three sites on the lottery site list that are preferable. Upon registration at either the Camp office or via email (info@lakepleasantcampground.ca) the camper must provide their top three site selections in order of preference (1st selection is first choice, 2nd selection is second choice etc).  Campers failing to register for the lottery but still wishing to be a seasonal camper must now wait until 1 May to register as a seasonal camper. Seasonal sites lists are provided by the Campground Manager for Spring registration. Additionally, spring registration will prioritize actively serving military members.  

6.        Seasonal campers who are at the end of their two-year term or campers not currently on a term (mid-season seasonal registrant) will be notified that they will be required to entered into the lottery to remain as a seasonal camper. Please note, all campers wishing to be seasonal campers must all still register for the lottery at the camp office or via email.

7.        No seasonal camper can remain on the same site for longer than two years. If a new seasonal joins mid-season on an available lottery site, that lottery site will be entered into the fall lottery and be available to be selected at that point for a two year term.

8.        Lottery draw:

a. The lottery draw will take place the first week of October. The lottery may be conducted virtually, in person or a combination of both.

b. Only registered lottery members are permitted to attend the lottery. Should that member not be available, they may elect a stand-in on their behalf. All stand-ins must be registered beforehand through the Camp Office.

c.  All registered names drawn are entered into and selected through a randomized name generator.

d. Part A of lottery Draw:

i. Actively Serving CAF members, including Reservists, will participate in Part A of the draw and will be selected first;

ii. if the number of lottery participants exceed the number of sites available (30), only members posted to 14 Wing Greenwood will be selected for first part of the draw Part A(1). Part A (2) of the draw will include any other actively serving members (regular/reservist) posted outside of 14 Wing Greenwood; and

Iii. Should any sites remain after Part A(1) and Part A(2), we will continue to draw from our Veteran and Ordinary member pool.

e. Part B of lottery draw:

i. Should sites remain after Part A; Lake Pleasant will proceed to Part B of the draw which is reserved for Veterans and Ordinary members only.

f. At no time will associates be eligible for lottery sites or the lottery draw.

g. With each name, campsite allocation will be awarded based on the site list submitted. If the first choice is available, the member will be assigned that choice. If it is not available, it will go to the next available site selection. If no site selected is available, the Camp Manager will select a site from available sites and contact the member after the draw has completed directly to confirm site selection.  The camp Manager will select a comparable site.

9.        Seasonal site payment and registration packages are due by 15 Oct of each year. Seasonal packages must be completed in  full or the camper may be required to forfeit their selected site